General terms and conditions

Article 1. Applicability

These general terms and conditions (hereinafter: terms and conditions) apply to all commercial activities of persoons3D.art.

A customer is deemed to have read and accepted these terms and conditions upon receipt of a written quotation.

In cases not covered by these terms and conditions, persoonlijke3D.art has sole decision-making authority.

Article 2. Identity of the entrepreneur

persoonlijke3D.art
Address: Burgermeester Verweijlaan 11, Geldermalsen
Telephone number: +31683646498
Email address: info@persoonlijke3d.art

Article 3. Formation of agreements

An agreement with a customer within the Netherlands is concluded after the customer has signed, dated, and returned a quotation, and after persoons3D.art has received a deposit of 50% of the total price. An agreement with a customer from abroad is concluded after the customer has signed, dated, and returned a quote, and after the full amount due has been received by persoons3D.art.

In appropriate cases, persoonlijke3D.art reserves the right to refuse an order or to attach certain conditions to the delivery. If persoons3D.art refuses an order, the customer will be notified without stating a reason, and the deposit or payment will be refunded within a maximum of one month. If conditions are attached to the delivery, these will only be done after consultation with and written consent from the customer.

Article 4. Prices and Payments

persoonlijke3D.art expressly reserves the right to change the prices of its products. Should this occur after the customer has accepted the quote and paid at least a percentage of the total cost, persoons3D.art will contact the customer, who has the right to terminate the agreement based on the price increase within fourteen days of notification by persoons3D.art. persoons3D.art will refund the deposit or payment within a maximum of one month.

The prices used by persoonlijke3D.art are in euros (€) including VAT, but excluding shipping costs and/or additional costs.

The customer is never entitled to offset any amount owed to persoons3D.art. Objections to the amount of an invoice do not suspend the payment obligation. A customer who is not entitled to invoke Articles 231 through 247 of Book 6 of the Dutch Civil Code is also not entitled to suspend payment of an invoice for any other reason. If the customer is in default or in breach of their obligations (on time), all reasonable costs incurred to obtain satisfaction out of court will be borne by the customer. These extrajudicial costs will be calculated based on standard Dutch debt collection practices. However, if persoonlijke3D.art has incurred higher collection costs that were reasonably necessary, the actual costs incurred will be eligible for reimbursement. Any legal and enforcement costs incurred will also be recovered from the customer. The customer also owes interest on the collection costs owed.

Article 5. Delivery

persoonlijke3D.art will exercise the utmost care when receiving orders and delivering products and services.

persoonlijke3D.art will deliver to the address stated in the quotation.

persoonlijke3D.art will fulfill accepted orders as soon as possible, but in principle within 30 days, unless a longer delivery period has been agreed. If delivery is delayed due to unforeseen circumstances, or if an order cannot be fulfilled or can only be partially fulfilled, the customer will receive notification of this within one month of placing the accepted order. In that case, the customer has the right to cancel the agreement free of charge. Persoonlijke3D.art will refund the deposit or payment within a maximum of one month.

If the purchase is a consumer purchase under Dutch law (Article 5 et seq. of the Dutch Civil Code), the customer has the right to return delivered goods within 14 business days without giving reasons. The cooling-off period begins when the customer receives the goods.

Returns are entirely at the customer's expense and risk. In the event of a dispute regarding the return, the customer must provide written proof that the return was made on time. If the customer cannot provide such proof, the return will be deemed not to have taken place within the cooling-off period. The risk of loss or damage to the return is entirely borne by the customer.

Returns must be made in the original packaging, including any accessories and accompanying documentation, and in undamaged condition. If the customer has used or damaged the goods in any way, the right of withdrawal is void. The assessment of any damage is reserved by persoons3D.art.

After persoons3D.art has approved the return, it will ensure that the deposit or payment will be refunded to the customer within a maximum of one month, or that a new, comparable product will be delivered in consultation with the customer. No consumer cooling-off period applies to deliveries abroad. However, the warranty provisions remain unaffected.

Article 6. Retention of Title

Ownership of delivered or to be delivered goods transfers to the customer when persoonlijke3D.art has received the full amount due. If actual delivery takes place after legal ownership has been transferred, persoonlijke3D.art will ensure that this is done at its own expense and responsibility, in a manner that may be expected of a responsible person.

Article 7. Liability

Persoonlijke3D.art will do everything in its power to satisfy the customer. In the event of liability on the part of persoonlijke3D.art , this is always limited to a maximum of the invoice amount of the goods in question. Any other form of liability in the broadest sense of the word is excluded by persoonlijke3D.art.

This limitation of liability does not apply if the damage is due to intent or gross negligence on the part of persoonlijke3D.art . Article 9. Warranty

persoonlijke3D.art provides a 6-month warranty on electronic components supplied by it and for private individuals. For commercial parties, a separate contract will be drawn up in which the warranty period is agreed upon. The warranty period commences on the date the customer receives the goods.persoonlijke3D.art maintains a register of electronic components to determine the start and end dates of the warranty period.

The provisions contained in these terms and conditions apply in full to cases in which the customer uses the warranty.

persoonlijke3D.art will only charge the shipping costs after repair.

Article 8. Indemnification

The customer indemnifiespersoonlijke3D.art against any claims from third parties who suffer damage in connection with the performance of work on site. Ifpersoonlijke3D.art is held liable by third parties for this reason, the customer is obligated to assistpersoonlijke3D.art both judicially and extrajudicially and to immediately do everything that may be expected of them in that case. Should the customer fail to take adequate measures, persoons3D.art is entitled to take such measures itself without notice of default. All costs and damages incurred by persoons3D.art and third parties as a result thereof shall be borne entirely by the customer.

Article 9. Intellectual Property

persoonlijke3D.art reserves the rights and powers to which it is entitled under the Copyright Act and other intellectual property laws and regulations.persoonlijke3D.art has the right to use the knowledge it acquires through the performance of an agreement for other purposes as well, provided that no strictly confidential information of the customer is disclosed to third parties.

Article 10. Applicable Law and Jurisdiction

All legal relationships in which persoons3D.art is a party are exclusively governed by Dutch law, even if an obligation is performed in whole or in part abroad or if the party involved in the legal relationship resides there.

persoonlijke3D.art has the right to submit the dispute to the legally competent court.

The parties will only appeal to the court after they have made every effort to settle a dispute amicably.